The Danville Transit System has implemented customer service improvements for fixed route and door-to-door passengers. Those improvements include new bus stop signs along the fixed route network that allow passengers to receive text messages with the estimated arrival time at each bus stop.
The new bus stop signs also have a QR code that passengers can scan to track the location of fixed route buses in real time.
Other improvements include the following:
- Installation last month of a new 85-inch monitor at the Transfer Center that displays the tracking location of the fixed route buses.
- Effective this week, a fixed route service modification for the Glenwood Route that allow passengers to receive on-demand service from all bus stop locations along the route to and from Danville Transit’s Transfer Center. This change is due to low ridership activity for the Glenwood route. Passengers using the Glenwood Route should call mass transit staff at 799-5144 one hour in advance to receive service. This route operates Monday through Friday at 6:40 a.m. and 3:40 p.m. The bus fare has not changed for this route.
In addition, the Danville Transit System recently initiated use of a new automated scheduling software system that allows passengers to schedule service independently via a mobile app and an online web portal.
Instructions to use the new mobile app, web portal, and information about the Glenwood Route can be found on Danville Transit’s webpage, www.danvilletransit.com.